Welcome, this is the accessibility statement of Eckerö Line Oy Ab

This accessibility statement applies to the service www.eckeroline.fi and was prepared on 17 January 2024 and updated on 23 October 2025.

Our goal is to provide our customers with a seamless and accessible shopping experience. We are committed to continuously improving the accessibility of our website and ensuring that it is usable for all users, including those with special needs.

While we are committed to offering the most accessible online shopping experience possible, we acknowledge that there may still be content on our site that does not yet fully meet all accessibility requirements.

Our site partially meets the critical accessibility requirements.

Perceivable: Missing audio description in videos

Non-accessible content and its deficiencies: The product category page contains an instructional video that lacks audio description.

Accessibility requirements not met:

1. 1.2.5 Audio Description (Prerecorded)

Perceivable: Adaptability issues

Non-accessible content and its deficiencies: The page has semantic issues, such as missing h1 headings. The site contains elements that look like tables but are not implemented as tables. There are deficiencies in the heading structure. The site partially uses a two-column layout with significant semantic flaws, as screen readers read the right column before the left one.

Accessibility requirements not met:

1. 1.3.1 Information and Relationships
2. 1.3.2 Meaningful Sequence

Perceivable: Color contrast issues and information conveyed only by color

Non-accessible content and its deficiencies: There are contrast issues in some elements, such as product labels.

Accessibility requirements not met:

1. 1.4.1 Use of Color
2. 1.4.3 Contrast (Minimum)
3. 1.4.11 Non-text Contrast
4. 1.4.5 Images of Text

Understandable: Error messages

Non-accessible content and its deficiencies: The search field lacks a visible label.

Accessibility requirements not met:

1. 3.3.2 Labels or Instructions

Robust: Deficiencies in input error identification

Non-accessible content and its deficiencies: The site has input errors, status messages, and elements that are not announced to screen readers, such as in the newsletter section.

Accessibility requirements not met:

1. 4.1.2 Name, Role, Value
2. 4.1.3 Status Messages

If you notice any problems with accessibility on the website, please let us know, as the administrator of the site. It may take up to 14 days to receive an answer. If you are not satisfied with the answer or do not receive an answer from us within two weeks, you may file a complaint with the Finnish Transport and Communications Agency Traficom. The agency website has detailed instructions on how to submit a complaint and how the issue will be handled.

Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
www.webaccessibility.fi
[email protected]
telephone switchboard 029 534 5000